Thomas TV Sales and Service Ltd. - Welland, Ontario

C Esposito

We are really enjoying our new Samsung TVs. They were a great buy and competitively price with the major box stores. The installation was first class! The installers were extremely knowledgeable and very professional. They took the time to explain everything and to make sure the equipment was installed in just the perfect location. Very happy that I chose Thomas TV and I highly recommend their installation team.

Leslie Ryan

Thomas TV in Welland is the only place I will buy my TV’s, speakers and anything electronic. The staff are professional, super knowledgeable and great to deal with. Prices are very competitive and fair. They provide excellent personal in home service which is rare these days and greatly appreciated. I highly recommend them. Don’t even bother going anywhere else 🙂

Wayne Alexander

Having just had a Sony OLED installed by Thomas last week, we can now say the overall experience was seriously 5 star.
First, price is not an issue, Thomas is competitive with Big Box stores.
Where Thomas shines is their people, knowledge and service. We spent a lot of unhurried time in the store with Tyler Thomas and came away well informed on choices available, what the differences are and basically how and why it all works. Thanks to Kate for the demo on casting from iphone to TV.
These folks are passionate about electronics and it was actually a fun experience buying the TV.
As for Jacob and Jordan who did the installation, thanks for not being in a rush, for knowing the business and for helping problem solve. When they left, not only was the TV looking great, but they had also installed all of the Apps we use and made sure each was working.
Thomas is the BEST!!

Stan Drobnich

I feel like I am going to echo the comments made by others. Regardless, if you are looking for a TV or stereo components, this is definitely the place to go. I have not bought a TV for several years and it is amazing how much the technology has changed. Tom and Tyler were fantastic in terms of explaining the latest features that are available on a TV. Tom also was a huge resource in regards to audio questions I had about my stereo system and its compatibility with the new TV's. Very importantly they sought to question your viewing habits, the lighting in your room, the primary purpose or useof your TV and such. They then offered suggestion that meet your individual needs and circumstances. They were extremely knowledgeable and were able to explain the differences in different TV's in a unhurried way to ensure that you understood your options.

When it comes to price, they are more than comparable to big box stores so that should not be a factor when you are deciding on a purchase. Added bonus: you get individualized and knowledgeable information from them.

Delivery and set up was absolutely efficient, on time and professional. Jordan and Jacob demonstrated their in-depth knowledge of TV's and components. I was concerned about getting the TV hooked up to my NAD system to maintain the theatre sound I have been. Jordan did some research and the two of them did what I call a perfect job in terms of setting up the TV to play through my NAD system. Then they gave a comprehensive orientation to the equipment and explained that they hooked up any a/v components directly to the TV and all the audio components to the NAD. So now, I have great sound, impeccable visuals, and all accessed by an easy to use remote that was programmed to run all of my components. Once again, these 'guys' were efficient and thorough, tested everything before they left and answered all of your questions. Thy left you with the confidence that you could call them anytime to clarify anything that might come up in the future. btw, the costs of delivery, installation, etc., was more than competitive than what you could get at big box stores.

I highly recommend Thomas TV for all of your a/v needs. A short drive to Welland form anywhere in Niagara will be worth your time. It was a pleasure to deal with Thomas TV.

Lorna Hubert

Thomas Electronics goes above and beyond! We have been buying from them since at least 2010, maybe before. Very nice people, integrous, very knowlegdeable but yet not pushy. Customer service excellent.

James Audet

Where do I start! Went in to look at a new large screen TV and ended up buying a 98” Samsung Neo Qled TV! Just had it installed and I must say, we had a fabulous experience with the technicians, Jacob and Jason. They were very professional and super knowledgeable! Went above and beyond ! Can’t thank them enough. Great job.

Mr. MacAttack

Great company, just purchased a really affordable trade in Panasonic 4K LED, since our old plasma died. They were a great help, will buy from them again!

Goose

This is what my parents $20,000 setup looks like. It takes me an average of 5-10 minutes to turn on the TV, and I’m a software engineer. My parents haven’t been able to use the TVs for years. You will 100% regret using this company, they should be absolutely ashamed of this work… fu for doing this setup for my old parents, bad people/scammers.

Edit: you’ve been here to “fix” the system twice already. You don’t sell these receivers, hdmi extendor things, and that is not your labelling machine (saying “OFFICE”)? My parents words, they don’t trust you to repair the system “again”. Unless there are 2 Thomas tv places in Welland, this is 100% your work. The heat up there is insane, if you use any device (fire tv, etc), it’s impossible as the receivers are way to far for the remote to communicate, the design was fundamentally flawed from the day it was designed and the system needs a complete overhaul, which I’ll be doing myself.

The fact that they deny this is their work says a lot.